Privacy Policy

Effective Date: 23-5-2018

1. Introduction

Welcome to dxfstore.com (the “Website”). At dxfstore.com, we respect your privacy and are committed to protecting the personal information you may provide us through the Website. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information. Our primary goal is to ensure a safe and secure experience while you download DXF files and other design files from our online store, which offers a wide selection of ready-to-cut designs for CNC machines, laser cutters, and 3D printers.

2. Information We Collect

We collect several types of information to provide and improve our services to you:

2.1 Personal Data

While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including but not limited to:

• Name
• Email address
• Phone number
• Payment information (e.g., credit card details)

This information helps us to process your orders, provide customer support, and send you notifications about your account or our services.

2.2 Usage Data

We may also collect information about how the Website is accessed and used. This Usage Data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data. This helps us understand how our customers interact with our DXF file download services and design file offerings, enabling us to improve user experience and functionality.

2.3 Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. We also use beacons, tags, and scripts to collect and track information and to improve and analyze our Website.

Types of Cookies we use:

• Session Cookies: We use Session Cookies to operate our Website. They allow you to navigate between pages efficiently, store preferences, and improve overall user experience.

• Preference Cookies: We use Preference Cookies to remember your preferences and various settings, enhancing your personalization experience on our Website.

• Security Cookies: We use Security Cookies for security purposes. These cookies help us identify and prevent potential security threats.

3. Use of Data

dxfstore.com uses the collected data for various purposes:

• To provide and maintain our Website: Ensuring that the Website remains operational and user-friendly.

• To notify you about changes to our Website: Keeping you informed about updates, new features, and changes to our terms and conditions.

• To allow you to participate in interactive features: Enabling functionalities such as account management, design file downloads, and other interactive features.

• To provide customer support: Ensuring that we can assist you with any inquiries or issues you may have.

• To gather analysis or valuable information: Helping us understand usage patterns and improve our offerings.

• To monitor the usage of our Website: Ensuring the Website performs optimally and remains secure.

• To detect, prevent, and address technical issues: Proactively managing and resolving any technical problems that may arise.

• To fulfill any other purpose for which you provide it: Honoring specific requests or services you have opted for.

4. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside US and choose to provide information to us, please note that we transfer the data, including Personal Data, to US and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We ensure that appropriate safeguards are in place to protect your data during transfer and storage.

5. Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation: Adhering to laws, regulations, legal processes, or government requests.

• To protect and defend the rights or property of dxfstore.com: Safeguarding our rights, property, and interests.

• To prevent or investigate possible wrongdoing in connection with the Website: Addressing and mitigating potential violations or misconduct.

• To protect the personal safety of users of the Website or the public: Ensuring the safety and security of our users and the public.

• To protect against legal liability: Managing risks and protecting ourselves from potential legal actions.

We may also disclose your information to our subsidiaries, affiliates, and service providers under appropriate confidentiality clauses to support our business operations.

6. Security of Data

At dxfstore.com, the security of your data is of utmost importance to us. We employ a variety of advanced security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include but are not limited to:

• Encryption: We use SSL (Secure Socket Layer) encryption to protect the transmission of your information, ensuring that your personal data is securely transferred over the internet.

• Access Controls: Access to your personal data is restricted to authorized personnel only. We implement strict access controls and regularly review our access policies to ensure that your information is protected.

• Secure Storage: Your data is stored on secure servers with robust security measures, including firewalls and intrusion detection systems, to prevent unauthorized access.

• Payment Security: All payment transactions are processed through secure and reputable third-party payment gateways, which comply with stringent security standards to safeguard your payment information.

• Regular Security Audits: We conduct regular security audits and vulnerability assessments to identify and address potential security risks. This helps us to continuously improve our security practices and protect your data.

• Employee Training: Our employees are trained on data protection best practices and are required to adhere to our strict security policies and procedures.

Despite our best efforts to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about the security of your data or if you believe your data may have been compromised, please contact us immediately at Contact US.